Insights

Cybersecurity Monitor: May 2016

Time is running out for national legislation on major cybersecurity issues. One type of cybersecurity legislation is finding support, however. We highlight two bills that recently passed in the House. The bills have three characteristics in common: they are narrow in scope; they introduce no new regulations; and likely because of the first two characteristics, they are able to win bipartisan support.
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The Essential Role of a War Room in a Crisis

When a corporate crisis happens, team members rush to their desks knowing it’s an “all hands on deck” situation. But too often, the reality is that it’s “all hands on lots of different decks” and on each deck, departmental response actions are siloed.
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Cybersecurity Monitor: April 2016

Welcome to The Jeff Eller Group’s new monthly publication, Cybersecurity Monitor. In each issue we highlight the policies and broader political developments shaping the public debate on cybersecurity, and provide you with insights into how these developments could impact your business and reputation.
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How long should brands stay silent on social media after a deadly crisis?

After a deadly incident in Michigan, Uber shut down proactive social media marketing. Jeff Eller shares his insights on how long brands should stay quiet on social media after a deadly crisis.
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Jeff Eller Group and Scout Public Affairs Announce Cross-Border Affiliation

The Jeff Eller Group and Scout Public Affairs are proud to formally announce their agency affiliation.
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Waterloo Communitech breakfast, Dec. 2

Are you prepared to lead your company through a crisis? Join us on December 2 in Waterloo, Ontario at the Communitech Breakfast.
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Case Study: Crisis Communications for Major Auto Recall

A major US automaker launched a safety recall of several older model vehicles that allegedly caused serious injuries and fatalities in two countries. Here's our case study.
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Sony letter shines light on news outlets' ethics

Sony's attorney David Boies sent a letter to media outlets on Sunday, demanding they destroy any data obtained after a cyberattack last month. Jeff Eller weighs in.
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Crisis Management Expert Explains How Richard Branson Can Bounce Back From Virgin Galactic Crash

Business Insider asked crisis management expert Jeff Eller what Branson needs to do to keep his reputation as a strong leader intact. Here's a look at what Branson, and any other leader in a time of crisis, needs to do to recover quickly.
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MSNBC's "MORNING JOE"

GM Crisis Management Advisor Jeff Eller joins Morning Joe to discuss the defective ignition switches linked to at least 13 deaths and claims from protestors who say GM is mired in moral bankruptcy. Click here to view.
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